![]() When on, select whether you want Stripe to send the reminder before, when, or after the invoice is due. If you’re an Invoicing Plus user, you can turn on automatic reminders by going to Send reminders if a one-off invoice hasn’t been paid under Manage advanced invoicing features. If you’re automatically charging a customer and you’ve turned off emails for successful payments, they won’t receive an email receipt. In your Email settings, you can opt out of sending your customers emails for successful payments. Certain email notifications contain a link to a Stripe-hosted page that customers can use to confirm or update their payment details. Set up Stripe to send important email notifications and reminders to your customers. Because you know more about your customers and your business than Stripe does, make sure your invoices include all of the required information. For details, please visit our article on alerting.Stripe’s invoices are flexible and customizable. Hightouch can alert you of sync issues via Slack, PagerDuty, SMS, or email. We recommend reading our article on debugging tips and tricks to learn more. Hightouch provides complete visibility into the API calls made during each of your sync runs. If you run into any issues, please reach out to us. We strongly recommend using Stripe's API documentation as reference when creating your Hightouch models and sync configurations. You may receive Stripe API errors if the data you are syncing is incorrectly structured or if expected data is missing. Some Stripe object types have conditionally required fields based on other field values. If you encounter an error or question not listed below and need assistance, don't hesitate to reach out. Hightouch then sends the respective Customer ID in the request to Stripe. Similar to the Customer sync type, Hightouch can conduct a look-up using a Customer Email. After selecting the Customer ID Stripe field to map, a reference input appears. Hightouch can perform a reference look-up to associate a subscription to a customer. Refer to the inline mapping docs to see an example of how to map nested arrays like a subscription's items. You can match rows in your model with subscriptions in Stripe on the following fields on the Subscription ID field. The Stripe integration doesn't suppport deleting prices. Refer to the inline mapping docs to see an example of how to map nested objects like a price's recurring object. You can match rows in your model with prices in Stripe on the following fields on the Price ID field. The Stripe integration only supports deletions in Upsert mode. The delete behavior defines how the sync behaves when the Hightouch sync engine recognizes that a record has been removed from your source. Refer to the inline mapping docs to see an example of how to map nested objects like a customer's shipping address. If you send data for a custom field that doesn't exist, Hightouch adds the field and automatically detects its type. You can sync columns from your source to Stripe default and custom fields. In Update mode, you can match customer records from your source to your Stripe workspace on either Customer ID or Customer Email. In Upsert mode, you can match customer records from your source to your Stripe workspace on the Customer Email field. Your sync configuration options depend on the Stripe object you are syncing to: Then, select the relevant model and the Stripe destination you want to sync to. Go to the Syncs overview page and click the Add sync button to begin. Once you've set up your Stripe destination and have a model to pull data from, you can set up your sync configuration to begin syncing data. If you haven't created an API key yet, Stripe requires you to enter your business details on the Stripe onboarding page. You can retrieve your an API key by following these steps: You can then authenticate Hightouch to Stripe with an API key. Go to the Destinations overview page and click the Add destination button. Invoice Items represent the component lines of an invoice.įor more information about sync modes, refer to the sync modes docs. Once accepted, it will automatically create an invoice, subscription or subscription schedule. Invoices are statements of amounts owed by a customer, and are either generated one-off, or generated periodically from a subscription.Ī Quote is a way to model prices that you'd like to provide to a customer. Subscriptions allow you to charge a customer on a recurring basis. Prices define the unit cost, currency, and (optional) billing cycle for both recurring and one-time purchases of products. ![]() ![]() Products describe the specific goods or services you offer to your customers. It lets you create recurring charges and track payments that belong to the same customer. This object represents a customer of your business.
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